Want to delete your Yiro account?
At Yiro, we respect your privacy and give you full control over your personal data. You can delete your account and associated information directly from the mobile app or by submitting a written request below.
Delete directly in the Yiro App
The fastest and most direct way to delete your account is through the Yiro Rider or Driver mobile application:
Request deletion via email
If you don't have access to the app or prefer to submit a manual deletion request, you can contact our support team:
Delete My Account
Please make sure to include:
- Full name registered on your Yiro account
- Phone number and email address linked to the account
- Whether you are a Rider, Driver, or both
What happens to your data?
Personal Profile & Credentials
Your profile photo, personal information, login credentials, and app preferences are permanently deleted from our active databases.
Regulatory & Legal Records
In compliance with Florida and local transportation regulations, certain transactional records (such as completed trip logs, tax invoices, and payment receipts) may be retained securely for statutory retention periods.